What is this “scarcity mentality”? This is when we think there is a limited supply of _________ (insert money, love, food, etc.). It is based in fear – fear of being left out, of not getting my share, of being left behind, of not being treated equally. Marketers use this to great effect: “Get it… Read More Scarcity Mentality
I am part of a pilot course offered by the Human Resources department at Trinity Western University, which is turning out to be quite good. The program is aimed at developing senior leaders and improving our effectiveness. At our most recent class, Carson Pue, our newest Special Assistant to the President, discussed decision-making at… Read More Organizational Culture & the Changing Registrar
The first law of policy management is “Do no harm.” The second is like it: “Do the right thing.”
Remember the Sears Catalogue? I fondly recall flipping through the toy section of the Christmas catalogue (which came in the summer!) and dropping hints to my parents in the form of dog eared pages and circles drawn in felt markers around the items I wanted. Nowadays I suppose kids Snapchat their parents with links to Amazon.com…… Read More The Registrar’s Service Catalogue
These days, we Registrars are pressed to be efficient and effective with our time and resources. I suspect it has always been thus. There are demands on limited funds, pressures to recruit and admit more top quality students, keep up on what the competition is doing, and exceed expectations for service, government reporting, and… Read More The Efficient Academic
Registrars are often known as gate-keepers. The other day, a faculty member said to me, “I send students to you because you know how to say no to them.” Hmm. Dr. Paul Magnus, my MA supervisor for my Leadership & Management program, used to remind his students that there is always a way forward. Always.… Read More Gate Keeper or Option Maker?
A number of years ago, I attended a lecture by Yale philsopher Nicholas Wolterstorff where he introduced the idea that each person has a particular view of their world, and to dismiss it or exclude it means we lose and something important that affects us all. Just as a one faceted diamond would be almost worthless,… Read More Facets of Strategic Enrolment Management