Student registers for a course, but for some reason doesn’t get the credit he thought he would (fails, didn’t attend, whatever). Student sits on this for a year. Said student applies for graduation and is informed he needs that credit. Student sits on this information for a year. Student contacts the Registar’s Office to find out why he hasn’t received his diploma, and is informed that he needs this credit to graduate. Student flies into a rage and contacts the President. Arrangements are made, help is offered, special advising is given, student is allowed to take credit in a unique/special way, and registers for the course. Time elapses. Faculty contacts us to say, “Student never showed up and in spite of my attempts to contact I got no response.” Student receives an incomplete. No credit.
Unfortunately, it is not an isolated incident.
What gives? I’m stumped.